Lesson 8: Commitment

How powerful commitment is, for a successful conversation outcome and how you can use this tool to have better outcomes when convincing clients about good health practices such as taking vaccines.

The intention-behavior gap, that is, the discrepancy between healthy intentions someone may have and their actual behaviours is one of the major barriers to adherence.

If clients promise to think about an issue, the likelihood that they will actually follow the recommendations increases. Committing to a specific action can also build a sense of responsibility.

Ask for a small step that may open a window to a more constructive discussion. Encourage clients to make plans and commit to further actions. Let them tell you their plans.

Schedule follow-up visits or discussions if the patient is very negative and is not ready to make a decision. And encourage clients to make decisions by themselves as you acknowledge positive behavior changes. By requesting for the commitment of clients towards the specific actions you have designed, your chances of successfully convincing your client rises rapidly.

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